Wednesday, June 24, 2009

Quote of the Day

"As long as you keep a person down, some part of you has to be down there to hold him down, so it means you cannot soar as you otherwise might."

Marian Anderson
1902-1993, Concert and Opera Singer

Friday, June 12, 2009

Service Suggestions from John, Our ASE Certified Master Technician

Aloha to all of my readers,

It is a beautiful Saturday morning in Kona. I relish the early morning hours before the family springs alive, to do my writing. I have been putting off my blog posts, thus I will begin posting them as of today.
I will tell a story today of a customer (actually two) that came to our dealership yesterday.
We had a Hummer customer that had a problem with his 2008 H2. It was a check engine light indicating a fault for his traction control unit. Since we no longer have a GM dealer here in town, we called Hummer directly, or GM rather. They haven't completed the sale to the Chinese consortium just yet. The woman we spoke to on the phone assured us that all is well at Hummer and they would get back to us early next week with a designated service solution. We hope this pans out for our customer. We have heard rumors that GM is shipping vehicles to Oahu for warranty work at their expense, however we can't confirm that at this time.
Our other customer had an aftermarket CD player installed in his '03 Nissan Sentra by a local installer. The power socket wasn't working for his cell phone. I checked his fuse; it wasn't blown. That led me to the lighter socket itself.
I popped off the cover and behold, the socket plug wasn't connected. I reconnected it, then, tested his phone charger for power. It was a fix. I put the cover back on, snapped the fuse cover back in place and the customer was on his way .
The moral to this story is, when you have anything installed, or electrical work done on your car, check to see that all of your accessories are operable.

Tuesday, June 9, 2009

Quote of the Day

"The best job goes to the person who can get it done without passing the buck or coming back with excuses."

Napoleon Hill
1883-1970, Author of Think and Grow Rich

Tuesday, June 2, 2009

Quote of the Day

"We've all heard that we have to learn from our mistakes, but I think it's more important to learn from successes. If you learn only from your mistakes, you are inclined to learn only errors."

Norman Vincent Peale
1898-1993, Pastor and Author

Quote of the Day

"Great opportunities to help others seldom come, but small ones surround us every day."

Sally Koch
Author